QUALITY ASSURANCE

YOU CAN BE CONFIDENT IN THE HIGH QUALITY OF SERVICES

In accordance with the terms of providing of telecommunication services get out in the Provider License, we ensure their consistently high quality.

WE HAVE A TEST POLICY WHICH MEANS OUR EQUIPMENT IS CONSTANTLY CHECKED AND ERRORS ARE ERADICATED PRIOR TO BE3COMING A PROBLEM TO OUR CUSTOMERS.

QUALITY CONTROL

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Thanks to our huge experience of providing services in the telecommunication sphere, we may say with confident that we can guarantee a consistently high level of our services and ensure their stable and reliable operation.

The realization of ring topology system has allowed our equipment to have resist from the hardest overloads.

If the monthly average amount of time, performance of which has been interrupted due to a failure in our system, will exceed 1% - we provide a guarantee of compensation for damages in the form of free services, which have been interrupted due to technical problems.

PROVIDER WARRANTS

TROUBLESHOOTING

Our expert team will respond quickly to any possible failures and uses all possible resources to solve all problems instantly. They have the newest equipment, which allows to carry out maintenance with minimal downtime. Also, our system has the ability to backup, which means your data is safe even in case of any failures.

HIGH QUALITY

We hire only the best specialists in our field - specially trained people who have received relevant higher education and further certificates in the field of telecommunication services. The huge experience enables us to provide high-quality services, the level of which does not depend on external factors.

SERVICE LEVEL AGREEMENT empty

According to this agreement, we provide services that meet the following standards:

  • Amount of transferred packets is not below 99.9%;
  • Maximum transmission unit, byte - 1512;
  • Round-trip delay in the channel no more than 10-30 ms;
  • Channel carrying capacity will be chosen separately for each order;
  • Personal manager;
  • Advanced SLA agreement (if necessary).
SECURITY

Our company was founded on the principle of being on the front foot of technology in our sector to allow the best quality for customers. We always invest in the development of services and security is one of the main criteria. Thus, all data passes through our servers being protected from intrusion or loss.

RELIABILITY

Reliability of our service is owed to the implementation of the most modern specialized equipment into our solutions, which is high-productive and stable during operation. This equipment very rarely have errors, and if they do occur, we have a dedicated team of specialists ready to correct them at any time.